1. Your Car is a Investment: Your vehicle is one of your biggest investments, serving as your primary means of getting from point A to point B. Preserve its value and ensure your safety by trusting professionals like Payne Pharr Collision Center for any necessary repairs.
  2. If your car feels sketchy, don’t risk it—get it checked: Never drive a car that has been damaged and could pose a safety risk. Prioritize getting it repaired as soon as possible.
  3. Insurance Flexibility: Some insurance companies may ask you to visit their drive-in claims center. However, you can leave your car at Payne Pharr Collision Center and request the insurance company inspect it there.
  4. One Estimate is Enough: You’re not legally required to get multiple estimates or appraisals for your repairs.
  5. Freedom to Choose: You have the freedom to choose any collision center for your repairs—your insurance company can’t tell you where to go.
  6. Estimate Differences: Differences in repair estimates are common. A cheaper estimate might leave out essential repairs needed to fully restore your vehicle.
  7. Certified Technicians Count: Choose a shop that has the latest equipment for uni-body repairs and employs certified technicians (e.g., manufacturer certified, I-CAR, ASE).
  8. Opt for OEM Parts: Ask if the shop uses OEM (Original Equipment Manufacturer) parts to ensure the best quality repair.
  9. Ask About Warranties: A repair warranty ensures peace of mind, providing a promise that the work is done right.
  10. We Handle Insurance Claims for You: The collision center can help you negotiate your claim with your insurance company, making the process easier for you.

What is I-CAR, ASE?

I-CAR (Inter-Industry Conference on Auto Collision Repair): I-CAR is a nonprofit organization that provides training, education, and certification to collision repair professionals. Their certifications ensure that technicians are up-to-date with the latest repair techniques, tools, and standards in the auto collision repair industry, ensuring high-quality repairs.

ASE (Automotive Service Excellence): ASE is a certification organization for automotive professionals. ASE-certified technicians have passed rigorous exams and demonstrated their skills in various areas of automotive repair and service, from mechanical repairs to electrical systems. This certification shows that the technician has a high level of expertise and is capable of performing quality work.

These guidelines will help you confidently navigate the repair process with Payne Pharr Collision Center.